MATC-Alliance understands no one wants to call into a Call Center. It shouldn’t take seven steps to get to a real human. That’s why our approach aligns the latest in Call Center technology with highly trained, long-term agents to produce the best customer experience and represent you and your brand with the utmost fidelity. We ensure your customer talks to someone within seconds, we respond to chats in moments and we record how many interactions are solved in a single call. Doesn’t than sound like how you’d like to be treated?